Utility Billing

Click here to e-mail the Utility Billing Department 

Phone Number: 218-681-4145

services billed chart

Garbage Bag Handout

***Homeowners & Renters***

Garbage bag handout for ALL TRF homeowners & renters was held June 7th-11th from 7:00 a.m. to 5:00 p.m. at the Public Works Facility at 1121 Atlantic Avenue North. If you miss the handout, please call 218-681-4145 and they will direct you on how to pick bags up at City Hall. 

Apartment residents who utilize a city dumpster are no longer required to use city of TRF bags and not need to pick up bags.

Applications

All customers must complete an application for utilities service form. 

All municipal utility charges are the primary responsibility of the owner of the premises served unless contracted for in writing by a tenant, using the application form.

Deposits

$200.00 - Minimum Deposit

$350.00 - With Electric Heat

See deposit policy for details.

Due Dates

All municipal utilities are billed monthly. The bills are mailed the last working day of the month, and are due by the 10th day of the next month. For example, the bill mailed on March 31st, is due by April 10th. If the 10th falls on a Saturday, Sunday, or legal holiday, the due date is extended to the close of business on the next succeeding day that we are open for business. A penalty equal to 10% of the current charges, less sales tax, is added after the due date and becomes part of the total due.                   

Payment

In-person: 405 Third St. E (Due to COVID-19, we encourage utilizing the drop box on the south side of the parking lot).

Mail: Postmarked by the 10th

Drive-up drop box: Located on the south side of the City Hall parking lot

Automatic payments: Fill out and return this form - Utility Check

Budget Plan: With electric heat only

Credit/Debit Cards: By calling 1-877-885-7968 or in person at City Hall (a 2.75% credit card fee applies) 

Disconnection

Approximately 7 days after the due date, delinquent notices are mailed out, giving twenty days to pay before service could be disconnected. Payment arrangements after this notice is mailed are the responsibility of the customer. From October 15th to April 15th, winter cut rules apply. Winter cut rules do not mean that service can’t be disconnected during this period; payment arrangements still need to be made.

Budget Plan

A budget payment is available to customers with electric heat as their primary heat source.

Snowbirds

Please call before leaving for the winter. Garbage charges will be removed for the time the customer is gone and the number of garbage bags will be adjusted accordingly. If the customer wants the water shut off, the water and sewer charges will also be removed until your return. The water must be shut off in the street and the house must be checked by City personnel inside to verify that the water is off. There is a charge to disconnect. Call again upon your return to resume service. 

Misc. Fees

There are no fees for connection or disconnection while moving in or out of a residence or business.

Reconnect fee for non-payment: $25.00

After hours reconnect fee: $175.00

NSF check charge: $30.00

Water disconnect fee: $50.00

Sanitation

Garbage is picked up two times per week. Monday and Thursday on the West side of river, Tuesday and Friday on the East side of river.

All garbage must be in bags marked "TRF" or in the green garbage bags distributed by the City. Bags and stickers for large items are distributed in June at the Public Works Maintenance Facility located at 1121 Atlantic Ave N. During all other times, the bags are distributed through the Utilities Billing Office (218-681-4145) at City Hall. See complete details and map