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Utilities Billing Office
405 Third Street East
PO Box 528
(Main Floor of City Hall)
218 681-4145
218 683-7343 fax
Services
Billed Monthly
Electric
Water
Wastewater
Sanitation
Storm Water
Infinity Wind Energy (optional)
Adopt-A-Light (optional)
Current Rates
- All Utilities
Due Date
All services are
billed on a single monthly statement and are due by
the 10th of each month. A late fee of 10% of the current
charge is added to the bill after the 10th. If the 10th
falls on a Saturday, Sunday or holiday, payments can be made on the following
workday without a late fee. All meters are read
monthly and a bill is mailed on the last working day of each month.
Application and Deposit
The procedure
for establishing utility service with the City of Thief River Falls
varies, dependent upon customer status.
An
application
needs to be completed and a deposit paid, if applicable, before service
is started. Deposit requirements are as follows:
The deposit on
rental units and manufactured homes can be waived for the following
reasons:
-
Customer provides a satisfactory credit reference from a former
utility within 5 days.
-
The owner of the property agrees to be personally responsible and
signs a contract.
Owner occupied
property requires no deposit unless delinquency occurs. After a customer
has been delinquent two times on any premises being served, a deposit
will be required for up to two times the highest monthly charge.
For businesses that
rent, the deposit will be equal to two times the highest estimated
monthly charge - maximum $5,000.
Interest is paid on
deposits following Minnesota State Statutes.
Fees
Payments
-
In
person 405 Third St. E.
-
Mail Postmarked by the 10th
-
Drive-up drop
box Located on the south side in the City Hall parking lot
-
Automatic
payment
Utility Check
-
Budget
Plan With electric heat only
-
Credit/Debit
Cards In person, by mail, telephone, or
online at the
City's
Web store
Sanitation
Garbage is picked
up two times per week.
All garbage must be
in bags marked TRF, distributed by the City.
The number of bags
is determined by the rate you pay.
New customers
should come to the Utilities Billing Office for bags and more details.
Stickers are
available for large items.
See complete
details and map.
Customers
have the option of purchasing renewable wind energy for an extra 50
cents ($.50)
per 100-kilowatt-hour block. Minnkota Power Cooperative, Inc. owns and
operates two wind turbines that provide wind energy for the Joint
System. The Joint System includes area cooperatives and the Northern
Municipal Power Agency (NMPA). Thief River Falls is headquarters for
the NMPA. Sign-up
Due to budget cuts,
the City Council has directed the midnight street light circuit be off
from midnight to 7:00 AM.
Citizens can
“adopt-a light”, for a monthly, fee, which will allow a designated
midnight street light (each street light has a number) on their block to
be on all night without control at midnight.
The monthly fee to
allow a midnight street light to be on all night is $2.00. The customer
has to designate the number on the street light. The $2.00 per month
fee is to recover the cost of electricity for the midnight to 7:00 AM
time period. The minimum time period for the fee is one year. If the
customer does not contact the City at the end of one year, the City will
continue the fee for another year.
The City will
continue to do maintenance on the street light. No refund of the fee
will be given if the street light is not operational due to maintenance
problems or scheduled maintenance.
Contact the City
Utilities Billing Office at 681-4145, stop by the Billing Office and
request to adopt a street light or print the form
here. |