Home Hot Topics City Services Inside City Hall Contact Us Search About TRF

Billing Process
Costs Calculator
Cold Weather Rule
Rebates
Printable forms
Contact Utilities Office

Utilities Billing Office

405  Third Street East

PO Box 528

(Main Floor of City Hall)

218 681-4145        218 683-7343 fax

 

Services Billed Monthly

Electric

Water

Wastewater

Sanitation

Storm Water

Infinity Wind Energy (optional)

Adopt-A-Light (optional)

 

Current Rates - All Utilities

 

 

Due Date

 

All services are billed on a single monthly statement and are due by the 10th of each month.  A late fee of 10% of the current charge is added to the bill after the 10th.  If the 10th falls on a Saturday, Sunday or holiday, payments can be made on the following workday without a late fee. All meters are read monthly and a bill is mailed on the last working day of each month.

 

 

Application and Deposit

The procedure for establishing utility service with the City of Thief River Falls varies, dependent upon customer status.

An application needs to be completed and a deposit paid, if applicable, before service is started.  Deposit requirements are as follows:

  • $100 for all rental units and manufactured homes.

  • $200 for all rental units and manufactured homes with electric heat.

The deposit on rental units and manufactured homes can be waived for the following reasons:

  1. Customer provides a satisfactory credit reference from a former utility within 5 days.

  2. The owner of the property agrees to be personally responsible and signs a contract. 

Owner occupied property requires no deposit unless delinquency occurs. After a customer has been delinquent two times on any premises being served, a deposit will be required for up to two times the highest monthly charge.

For businesses that rent, the deposit will be equal to two times the highest estimated monthly charge - maximum $5,000.

Interest is paid on deposits following Minnesota State Statutes.

Fees

  • Electric Reconnect                                $  25.00

  • After Hours Electric Reconnect               $175.00

  • Water Disconnect                                 $  25.00

  • NSF check                                           $  15.00

Payments

  • In person                      405 Third St. E.

  • Mail                             Postmarked by the 10th

  • Drive-up drop box          Located on the south side in the City Hall parking lot

  • Automatic payment       Utility Check

  • Budget Plan                  With electric heat only

  • Credit/Debit Cards         In person, by mail, telephone, or online at the City's Web store

Sanitation

Garbage is picked up two times per week.

  • Monday and Thursday on the West side of river

  • Tuesday and Friday on the East side of river

All garbage must be in bags marked TRF, distributed by the City.

The number of bags is determined by the rate you pay.

New customers should come to the Utilities Billing Office for bags and more details.

Stickers are available for large items.

See complete details and map.   

Infinity Wind Energy

Customers have the option of purchasing renewable wind energy for an extra 30 cents ($.30) per 100-kilowatt-hour block.  Minnkota Power Cooperative, Inc. owns and operates two wind turbines that provide wind energy for the Joint System.  The Joint System includes area cooperatives and the Northern Municipal Power Agency (NMPA).  Thief River Falls is headquarters for the NMPA.    Sign-up

 

Adopt-A-Streetlight

Due to budget cuts, the City Council has directed the midnight street light circuit be off from midnight to 7:00 AM.

Citizens can “adopt-a light”, for a monthly, fee, which will allow a designated midnight street light (each street light has a number) on their block to be on all night without control at midnight.

The monthly fee to allow a midnight street light to be on all night is $2.00. The customer has to designate the number on the street light.  The $2.00 per month fee is to recover the cost of electricity for the midnight to 7:00 AM time period.  The minimum time period for the fee is one year.  If the customer does not contact the City at the end of one year, the City will continue the fee for another year. 

The City will continue to do maintenance on the street light.  No refund of the fee will be given if the street light is not operational due to maintenance problems or scheduled maintenance.

Contact the City Utilities Billing Office at 681-4145, stop by the Billing Office and request to adopt a street light or print the form here.