Utilities Billing Office
405 Third Street East
PO Box 528
(Main Floor of City Hall)
218 683-7343 fax
Infinity Wind Energy (optional)
- All Utilities
Northern Municipal Power Agency
Minnkota Power Cooperative
All customers must complete an application
for utilities service form.
All municipal utility charges are the
primary responsibility of the owner of the premises served, unless
contracted for in writing by a tenant, using the application form.
$200.00 - Minimum Deposit
$350.00 - With Electric Heat
policy for details.
All municipal utilities are billed monthly.
The bills are mailed the last working day of the month, and are due by
the 10th day of the next month. For example, the bill mailed
on March 31st, is due by April 10th. If the 10th
falls on a Saturday, Sunday, or legal holiday, the due date is extended
to the close of business on the next succeeding day that we are open for
business. A penalty equal to 10% of the current charges, less sales
tax, is added after the due date and becomes part of the total due.
person 405 Third St. E.
Mail Postmarked by the 10th
box Located on the south side in the City Hall parking lot
Plan With electric heat only
Cards In person, by mail, telephone, or
online at the
Approximately 10 days after the due date,
delinquent notices are mailed out, giving seven days to pay before
service could be disconnected. Payment arrangements after this notice
is mailed are the responsibility of the customer. From October 15th
to April 15th, winter cut rules apply.
Winter cut rules do not
mean that service can’t be disconnected during this period; payment
arrangements still need to be made.
A budget payment is available to customers
with electric heat as their primary heat source.
Please call before leaving for the winter.
Garbage charges will be removed for the time the customer is gone and
the number of garbage bags will be adjusted accordingly. If the
customer wants the water shut off, the water and sewer charges will also
be removed until your return. The water must be shut off in the street
and the house must be checked by City personnel inside to verify that
the water is off. There is a charge to disconnect. Call again upon
your return to resume service.
Meters usually slow down with age. City
ordinance allows for a plus or minus 3% accuracy. The City tests both
electric and water meters on a regular basis. If the customer feels a
meter is inaccurate, a $25.00 deposit is required. After testing, if
the meter is within the 3% guidelines, the deposit is forfeited. If it
is not within the guidelines, adjustments in billing are made, either up
or down, for the previous six months.
There are no fees for connection or
disconnection while moving in or out of a residence or business.
Reconnect fee for non-payment
After hours reconnect fee
NSF check charge
Water disconnect fee
Garbage is picked up two times per week.
Monday and Thursday on the West side of river, Tuesday and Friday on the
East side of river.
All garbage must be in bags marked TRF,
distributed by the City. Bags, and stickers for large items, are
available in the Utilities Billing Office. See complete
details and map.
have the option of purchasing renewable wind energy for an extra 30
per 100-kilowatt-hour block. Minnkota Power Cooperative, Inc. owns and
operates two wind turbines that provide wind energy for the Joint
System. The Joint System includes area cooperatives and the Northern
Municipal Power Agency (NMPA). Thief River Falls is headquarters for
the NMPA. Sign-up
NMPA owns 30% of it.
Or try this
Minnkota Power Cooperative
This website contains
information on our wind energy sources including Infinity, Ashtabula,
and Langdon, when it is generating, copies of the Minnkota Messenger
magazine, operating statistics, and news releases, along with
links to PowerSavers,
TogetherWeSave, and facts
on generating with coal from the
Lignite Energy Council and
Partners for Affordable Energy.
Due to budget cuts,
the City Council has directed the midnight street light circuit be off
from midnight to 7:00 AM.
“adopt-a light”, for a monthly, fee, which will allow a designated
midnight street light (each street light has a number) on their block to
be on all night without control at midnight.
The monthly fee to
allow a midnight street light to be on all night is $2.00. The customer
has to designate the number on the street light. The $2.00 per month
fee is to recover the cost of electricity for the midnight to 7:00 AM
time period. The minimum time period for the fee is one year. If the
customer does not contact the City at the end of one year, the City will
continue the fee for another year.
The City will
continue to do maintenance on the street light. No refund of the fee
will be given if the street light is not operational due to maintenance
problems or scheduled maintenance.
Contact the City
Utilities Billing Office at 681-4145, stop by the Billing Office and
request to adopt a street light or print the form